40-day Risk-Free Trial

Buying a new product can often be worrying. We know THATDAY period panties are great and we’re confident in their effectiveness, but we want you to have peace of mind when making your first purchase, too. Therefore, if for any reason you are not satisfied with the product, you can return your order within 40 days of receiving it for a full refund* (excludes shipping). All you have to do is tell us the reason why you were not convinced by THATDAY panties, thus giving feedback and helping us develop further.

Who can use the risk-free trial?

Only as a first-time THATDAY customer you can try the menstrual panties and return them after 40 days of receiving the order to get a full refund (excludes shipping).

How many pairs of panties does it cover?

The 40-day risk-free trial is limited to one pair of worn panties.

Does it mean I have to place my first order with only one pair of panties?

You can buy more than one pair of panties on your first order, and if you are not satisfied with the one product you have tried, you can also return all other unworn and clearly unused garments in their original packaging with the hygiene sticker intact for a refund.

What do I need to do to request a product return and a refund?

Please email hello@thatday.eu with your order number and reason for returning the product using the subject line RISK-FREE TRIAL to help with feedback. We will then contact you and inform you about the following steps.

Which products are covered by the risk-free trial?

Only THATDAY panties. Products not covered by the risk-free trial:
waterproof zipper pouch

Don’t let your doubts get in the way of finding more comfort and sustainability in your life!

* Only one pair of panties can be used from your order to receive a refund.
** The 40-day Risk Free Trial is applicable only to the product purchased for the full amount!